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Repair guides for the Surface Book 2 15", The 15 inch version of the hybrid laptop/tablet manufactured by Microsoft. This device was released in November 2017.

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How to reset account live password

I have forgotten my microsoft password and i don’t have access to my recovery phone or mail. What should i do to get my account back.

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If you are having some problem while login into your Microsoft account there may be some reasons like: you have forgotten your password or you may have enabled two step verification on you account and you don't have your gadgets along with you to verify you. May be you are trying to login in any other device which is not a recognized device by your account.

Here are some easy suggestion that can definitely help you to get your account back:


  • First Check if you have enabled your cap lock button. Because Microsoft password is case sensitive and you won't be able to login with that, so make sure caps lock is off.
  • Other reason may be that your computer have saved too many cookies and history. So try removing all the cookies and clear browsing history of your computer and try to login with different browser.

By doing these simple steps if you don’t get your account back try to reset your account live password by below given method:

These are the steps for account live password reset:


  1. Go to '''account.live.com/password/reset'''
  2. You will see a small window “Recover your Account”
  3. Enter your email address, phone number or Skype Name
  4. Click Next
  5. Now, provide an email address where you want Microsoft to contact you
  6. Make sure it’s not the one you are trying to recover
  7. Then Enter the captcha carefully
  8. Now click on Next
  9. You will receive an account live password reset link on your email ID
  10. Now Open that email and click the link
  11. You can now set a new password to your Account Live account
  12. Re-type the password to confirm
  13. That’s it! You can now get your Microsoft Account

If you still face any issues you can follow this article: https://bit.ly/2HeU0Bw

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There is a process to force replace security information, go through the password reset page, answer as much security questions as possible, then the account system will start the replacement process, takes about 2-4 weeks before you are allowed to replace security info.

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Account Live is a single spot to view and manage your Microsoft products and services. To start, you need to create an account by entering your email address, first name, last name, and other details. After entering the same, you need to set a password for your account. In case, if you forget the password of this account, then perform '''Account Live password reset''' process by following these instructions:

1.       Visit '''https://account.live.com/password/res...

2.       Enter the email address linked to your Microsoft account

a.       You can also provide your Skype ID or phone number

3.       Click Next

4.       You will now receive a password reset code on your ID or phone number

5.       Enter this code at the '''account live com password reset''' page to set a new password for your account

6.       Retype the password to confirm

7.       It’s done!

During this process, if you experience a glitch, then connect to Account Live support team and receive immediate fix. You can contact the support professionals as per your convenience because the team offers its services all day long.

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