Skip to main content

4-inch iPhone released in March 2016 with similar hardware specifications to the 6S. Available in Silver, Space Grey, Gold, or Rose Gold with 16/32/64/128 GB storage options. Model: A1662 and A1723

1049 Questions View all

Battery won’t charge above 29% and power cycles on and off.

I installed the battery I purchased, but it will not charge or hold charge.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
1 Comment

Did you buy the battery from ifixit? If not its probably bad quality.

by

Add a comment

1 Answer

Chosen Solution

I suspect you have a bad replacement battery but follow the steps below to help in your troubleshooting.

  1. Always try another Lightning cable and charger, preferably Apple original or MFi certified units.
  2. The Lightning cable 8-pin connector should be sitting flush with the housing and completely inserted. If it is not, there could be lint/dust/debris inside the port impeding a proper connection. You can clean it out with a toothpick, fine point tweezers or a dental pick. Just be careful not to damage the pins inside the Lightning Port.
  3. Change the battery. The battery is the weakest link in the entire phone and certainly for charger related issues. It is also the easiest thing to replace. Use a battery utility, such as coconutBattery (for Mac) or 3uTools (for Windows) to test the battery prior to removal. Anything less than 70% of design capacity will require replacement.
  4. If the battery is in good condition, you can use a USB Ammeter to determine if the phone is really drawing current when it says it's charging. If it isn't drawing current, then I would change the Lightning/Charge Port.
  5. If a new battery and charge port still don't resolve the issue, then you either have faulty replacement parts (possible) or a logic board issue. There is an IC (commonly referred to as Tristar) responsible for communicating with the charging device and uncertified chargers can damage it. Unplug the battery and connect a known-good (preferably Apple original or MFi) charger to the phone. A properly working phone will show an Apple logo and boot loop. If the Tristar IC is bad then the phone will not do anything.

Was this answer helpful?

Score 1
Add a comment

Add your answer

James Herr will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 7

All Time: 677