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This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

112 Questions View all

Why is the home button not working?

The bottom buttons on my phone don't work (I have tried reloading the phone.)

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1 Answer

Hi @no_cheesy_name

first, i think, the best way to fix it asap is send it to the repair center - but if you want to try it by yourself, you can try following options:

  • Power off your device
  • Power it back and hold down the Volume Up, Home/Bixby, and Power keys
  • When you see the Android laying down, wait for 30 seconds until it boots into the Recovery Menu
  • From here, use the volume up/down keys to highlight "Wipe Cache partition" and select it with the power key

If you want to try repair hardware, you can find usefull information here:

If the button will be damaged - check out spare parts:

If you are afraid of repairing by yourself, you can search for authorized services, or use some local repair center for mobiles.

Regards

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