Temperature Dial spins - won't move temperature more then 10 degree

The temperature dial (first of the two large dials) spins but does not change the temperature much. Sometimes I will spin it seemingly endlessly and it will only go up by 10 or 15 degrees, however often if you spin it it will start decreasing the temperature (but again only by about 10 or 15 degrees). The direction you spin does not seem to matter.

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