Why can't I get my phone to turn on?
I let the battery get too low and now I can not get my phone to come back on. I can feel the phone vibrating and hear it buzzing when it is plugged in but can’t get it to turn back on. I plugged it in to my computer and the PC message says “ The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.” Any suggestions?
Is this a good question?
Was there anything else that occurred before this happened, besides the battery dying?
by Reed Crosby
It has been several months of me try to troubleshoot this problem. I purchased a new battery to see if that was the problem and the situation did not change. I took it to a repair shop and was told that they did not repair my model; but it looked like there was a chip in the screen. The technician said she could tell it was getting charged but the screen was not illuminating. So I purchased a new screen and installed it today. I noticed the new screen has an identical chip in it as the one I replaced after I completed my task so this was not the answer either. If I did not have so much on this little phone that I really wanted to be able to get off of it, I would just get a new phone. It must have something to do with the plug port is the only thing I can think now. My computer keeps trying to recognize my phone, but there is a malfunction somewhere. Any help you can provide would be very welcome.
by Julice Law