Model A1285 / 8 or 16 GB capacity

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Is the fall damage the reason for iPod malfunction?

Problem:

iPod won't play files - I can navigate the menu, but when i click to play a song it just won't play. It just shows the album with the usual time bar at the screen bottom, and stays at 0:00 as long as it's turned on. I've tried the Apple guide.

Also, it won't appear in iTunes while connected with cable. I've sidestepped this a couple of times by setting it in recovery mode, but the problem mentioned above is not possible to sidestep even with an recovery. If it isn't in recovery mode when connected, it won't appear.

I've talked to an Apple repairman, who said it was an unfixable problem. But when he saw a damage on the top of the iPod (a place where it's pushed 0.5 mm in).

Can this be the cause of the problem (since the it's at the top, and the screen is working)?

If it ain't, I'm going to have a nice talk with the Apple Man:)

Answered! View the answer I have this problem too

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Chosen Solution

My suggestion would be to take the top part off and take a look to determine if the indentation caused your hold switch to engage. Check on the slider and make sure that it is properly seated and that the hold switch works. As for your dock connector, make sure that it is nice and clean, that you have no bend pins and no corrosion on it. The only way to truly determine what is wrong with it, is to check for visible damage and to take it from there. Good Luck

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Simen Longva will be eternally grateful.
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