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Repair information and troubleshooting for the Harman Kardon Aura Studio 2, a bluetooth speaker with a microphone made by Harman Kardon and smaller than the Aura.

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Why can't the speaker connect properly with win10?

My Aura Studio 2 pairs to my Win10, but the music output quality is low. The only option I am allowed to use is earphone headset mode which only offers telephone quality output sound. Everything else is locked. I have tried updating all drivers, reinstalling drivers several times but the same thing happens all the time. I have tried to pair the speaker with two windows laptops and the situation is the same. The speaker pair with Tv and Mobile phone normally. Any ideas what to try?

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4 Comments:

Hi,

What is the make and model number of your Win 10 device?

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Same here, it is going into headset mode. I could not fix it. I disable the headset service, now I can connect the speaker but no output device is listed.

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I have the same problem

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Hi @ contact_zia,

What is the make and model number of your Win 10 device?

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There might be some disturbance in the settings of Windows connection.

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