Odd that the same thing is happening to me a week after your post despite the speaker working beautifully for just over a year - got it as a gift last Christmas. I was using it just fine last night and put it on charge before going to bed. I woke up, looked over at it seeing the power button an odd shade… almost orangey/pink. As if the red and white were on at the same time. The Bluetooth pairing light is constantly on, too. I can’t search the speaker in my Bluetooth devices, and none of the buttons respond. + and BT doesn’t turn off. - and Power doesn’t reset. Holding all doesn’t hard reset.
I’m unable to do any combination of buttons to reset, turn off or hard reset as suggested here in the comments or other related posts.
I’ll let it charge all day while I step out and will let you know when I try everything again later tonight.
I previously posted here with a completely unresponsive Wonderboom.
I’ve since managed to fix the issue by letting it naturally completely drain itself and turn off that way. Once it was dead, I let it charge up for a few minutes, and turned it on. Once I heard the familiar sound, I hard reset the speaker to factory settings by holding down all the buttons (except for play/pause) for as long as it was needed and it’s been working just fine since then.
Have you spoken to UE yet? I think you need to get a replacement unit as long as you haven't damaged yours in any way.
I have exactly the same problem! At first it won’t turn on, but after few resets if finally works, connects and plays well, but none of buttons work. To turn it of I need to press Volume up button and pairing button simultaneously.
Any ideas what’s wrong?
by Kacper Romaniuk
That helped me pushing on Bluetooth button and volume Up(+ sign) at the same time and it started the bluetooth pairing!!!
by Lisa Bland Selix