Why does my laptop go to a black screen after automatic repair?
I have a Dell Inspiron 15-5558, which I've owned for a few years now with no issues. About a month or so ago, the laptop began going into automatic repair mode, followed by a blank screen that proceeds to nothing else. I ran the diagnostic tool, which yielded one error in relation to my laptop charger. I just got a replacement, but the issue still persists. I tried booking in legacy with secure boot off, which only seems to net a small amount of progress. With secure boot off, the laptop boots past the Dell logo, then proceeds to show the Windows logo with the loading dots near the bottom of the screen. Afterwards, it also goes to a blank/black screen with nothing else following.
At this point, I'm not entirely sure what could be the issue, I've seen it around the web, perhaps it has something to do with the OS? I ran the diagnostic tool over again, and this time the only error I got was in relation to my battery, which stated that my battery is nearing the end of it's operational life. Could it be possible for the battery to cause this boot issue, or does it pertain to something else?
I even tried booting the laptop with the battery removed, but for some reason, that tells me that there's no boot device installed. I guess it's some sort of safety feature? Can't boot the laptop while it's only powered by the charger?
At this point, I honestly do not know what the issue is, and any answers are greatly appreciated, I've reached my wits end.
Is this a good question?