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The Western Digital My Passport Ultra is a USB 3.0 portable storage device with capacities from 500 GB up to 5 TB.

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My WD My Passport Ultra not detected

Normally i am using my hard disk at my computer using Window program. One day i using that hard disk on other the computer but it Apple Note book. After using that when i am using back at Window computer it not working at all and not detected. Can you help me

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See if you can fix the below issues

There can be many reasons that can affect the performance of your external hard drive. Some of these can be:

  • An outdated WD passport driver.
  • A power supply problem
  • A corrupted or broken drive
  • macOS do not support the drive
  • NTFS read-only problem
  • A damaged USB cable

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