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Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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Sound volume is very low

My iPod Classic 120GB that I purchased new in Nov 2008 has lost it's volume. I have reset the iPod and adjusted the volume level under settings, without results.

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if it is the same when you play a sound via the dock connector, its most likely that the logic board is damaged. If the sound is normal via the dock connector, the headphone/lock-unlock cable is damaged.

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