Crazy it will charge it wont charge and it will not play

I tried to hitting the reset button nothing happend the thing looks like a dead battery I just tried to charge it on the computor it was on the battery indicator was racing back and forth. I charge for 3 hours tried it and it was dead. Do I have a damage battery. I just put it back on, it charge for a minute then it went black. Dose trying to upload the Edmund Fitszgerald sink your MP3 devices? How do I fix?

Answer this question I have this problem too

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