Skip to main content

Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

2264 Questions View all

Why is part of my screen not working?

I had accidentally dropped my phone earlier today, and after a few hours, part of the screen would not respond when I tried to touch it. Only the bottom right hand corner is working and responding. I had my phone screen replaced about a year ago but recently it began popping out slightly and went back to normal with a little pressure of pushing it back in. My phone screen is also cracked, but this was before I had dropped it today. I would restart my phone, but I’m afraid of nothing changing and being locked out because I won’t be able to type in my password again. The only way i can get into my phone is with my fingerprint. Please help me. Is this just a simple glitch or do I have to replace my screen again?

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Most Helpful Answer

This happened to be as well but I didn't drop or crack it. If you used a 3rd party screen like me. I think it's just the screen being not that durable, so I'm sure replacing it will fix the problem. But take it to the store to be sure.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Afreeda Hossain will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 23