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The LG G4 was released in the US in early June 2015, as always focusing on high-end specifications and a refined fashion sense that makes it stand out in the premium smartphone market. Each version of the phone will have a different model number based on if it is sold by a carrier or unlocked (US or International). Some LG G4's are known to have bootloop problems.

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Why is my phone freezing then turning off or freezes when rebooting?

My LG G4 keeps turning off by itself, or freezes then turns off by itself and now it freezes on the reboot page where it shows the LG logo on it. When I tried to factory reset it manually with the buttons it froze on the confirm page. What do I do to fix it?

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Are you able to enter safe mode? You may have malware installed on your device that is causing this nonsense.

https://support.t-mobile.com/docs/DOC-28...

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