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A mid-range smartphone from HTC, released November 2014.

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My phone is heating up

my phone always heating up and when i connect to intenet or playing games ,my phone automatically shutdown

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back up your phone reset and update

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i tried that but no response, the problem still. also my phone always power off when call is coming and don't save that number

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There is probably some other app running in the background. Try doing a factory reset after backing up your phone. Also, did it used to do this or is this a recent problem, that would also help diagnose the problem.

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rasha abdalmajeed will be eternally grateful.
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