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The March 2015 update of Apple's 13" MacBook Pro Retina Display, model A1502, features fifth-generation Intel Core i5 and i7 processors and introduces the Force Touch trackpad.

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My trackpad is not clicking

My trackpad is not clicking sometimes

I have noticed in the last two months, my laptop seems to not click with my trackpad. It would make click sound but not actually click.

However, i had a bluetooth mouse and it was still not clicking. If i restarted my computer, it would work though, funny enough i left it like that since my wife has a macbook laptop too. Just last week, i turned it on and it was working properly but i already had an appointment booked at the genius bar.

After going to the appointment, as expected he said that i would need to replace whole top case as with a new battery as it comes together.

This is what i got from quote;

Issue: Customer reports trackpad and keyboard intermittently respond

Steps to Reproduce: Verified in store. Opened the device and found corrosion on left side of trackpad flex cable

Cosmetic Condition: Dent to clamshell top right corner

Heavy chips to clamshell top left corner

Light scratches to bottom case 

Proposed Resolution: Replace the top case at out of warranty cost due to physical damage such as liquid damage.

If further damage is found further cost will apply.

Mac OS Version: 10.14.x

Hard Drive Size: 512

Memory Size: 8

Repair Estimate (AUSTRALIAN DOLLAR)

Item NumberDescriptionPriceAmount DueCustomer KBB661-02361Top Case w/Battery, US$ 0.00$ 0.00S1490LL/AHardware Repair Labor$ 109.00$ 109.00S6790LL/AFLAT RATE, RETAIL, TOP CASE MBP 13$ 462.73$ 462.73Total (Tax not included)$ 571.73$ 628.90

Now i am thinking to do it myself, or doing it with apple it self, or go to a macbook repairer shop for a quote.

Thank you everyone.

Answer this question I have this problem too

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Most Helpful Answer

First run a good “Paid For” virus check on your system. I like Symantec Endpoint Protection.

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I dont think its virus because i just did my macbook reset

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By reset do you mean you reinstalled the system?

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if you are able to click some time there can be two reasons for that one is hard ware error other is software - software error can be resolved after trying reset pram and smc reset. After that check for latest drivers for the part facing problem. Update the firmware and check if the issue is resolved. if no there must be an hardware error the connection cable or the logic board is the main reason for this issue

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My os is the latest already. I could think it could be the liquid damage.

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In case of liquid damage if it cannot damage any hardware then you can simply check of updates, If it causes hardware then repair or replacement would be the best to be done

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Bikash Rai will be eternally grateful.
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