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The Capresso Infinity Model #565 is a conical burr grinder that is used to grind coffee beans varying across sixteen settings from Turkish fine to coarse.

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Why aren’t coffee grinds going into the plastic container?

I heard the machine grinding the coffee but it’s all collecting in the top plastic container. Any ideas on why that is? And how do I fix it?

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Hey, it sounds like the shoot your coffee should be traveling through to the plastic collection container is blocked. Your Infinity should have come with a little brush. Use this to clean the grounds out of the shoot, and it should be going into the container immediately.

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