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Announced in March 2015, and released April 10, 2015, the Galaxy S6 is the next flagship in the Galaxy line. The curved screen version is known as the Galaxy S6 Edge.

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Samsung Galaxy S6 won't charge and opens VR setup instead

I have had this Samsung Galaxy S6 for only a little over a week.

Today, when I tried charging the phone, it wasn’t charging. Instead, it flickered for a few seconds and showed a black screen with an “x”, which opened the VR setup.

I tried many chargers and ports and none worked. It charges for a split second, and stops. Also, one time I tried to charge it, it went to “factory mode” telling me it was downloading.

Currently the phone is at 0%. Can anyone help me fix this charging issue?

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If it’s covered under warranty as the phone is only a week old I recommend getting it replaced by Samsung / or the store you got it from.

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