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So a couple of days ago my tv stopped showing anything but a black screen. When I press the power button it seems to turn on (backlight works and the power indicator turn blue) but nothing shows up on the screen.
Is this a good question?
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Hi @gonzon06 ,
Try a Power reset:
Switch off the TV, switch off the TV power outlet and disconnect the TV power cable from the outlet.
Press and hold the TV’s Power button for 30 seconds to drain any residual power from the TV then release the button.
Reconnect the TV power cable to the power outlet and switch on the outlet.
Turn on the TV in the normal manner and check if it turns on OK.
According to the service manual if it doesn’t turn on after performing a power reset it may either be a faulty mainboard or a bad display panel.
(To download the service manual, when the sentence below the Document preview box changes from This file is downloadable free of charge: ...processing... to This file is downloadable free of charge: Download click on Download as this is the link. Be patient it takes a little while to find the file)
Here’s an image, taken from p.11 of the manual showing the Troubleshooting flowchart applicable to your particular problem. I’ve highlighted the path in green.
(click on image to enlarge for better viewing).
Hopefully this is of some help.
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The 30 sec hard reset worked... My apps would show, closd caption would show along with sound but no picture...
My hitachi TV has no screen
@dhen21 ,
More information is needed to help you.
Did you try the troubleshooting flowchart shown in the Chosen Solution above?
Is there sound but no picture?
What is the model number of your TV?
My hitAchi has no screen but blue power
@azilana_roxas ,
Did you try the Chosen solution above or the the answer below, you didn't say?
They should apply to your TV model as well.
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11 Comments
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