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This guide page will help you diagnose problems with the Toshiba Satellite C55-B5200.

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Help My laptop won't turn on and the charging light doesn't show!?

Hello, my name is Charlene and i have a Toshiba Satellite C55-B296, and to begin with before my current situation my laptop’s screen would go black and then reboot if you moved it in a certain way. Now this said laptop will not turn on i tried every thing, hold the power button down for 10, 30, & 60 seconds, removing the battery, using F2 & F12 holding ctrl &alt while holding down the windows button, etc. Please someone help me i have only used this laptop for about 2 years before this problem started and my warranty is over so if i go to find the situation it may cost a lot of money that i do not have. Hopeful I can get this problem squared away because I have important documents on this laptop that I never got back . If anyone knows how to help or where to get it fixed for a cheap amount please leave any suggestion it would be helpful, thank you for (trying/ your help) in advanced.

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1 Answer

Most Helpful Answer

Hi @simplycharlene ,

I don’t know how to solve your no turn on problem but you can retrieve your data by removing the hard drive (HDD) from the laptop and connecting it to another PC.

Here’s how to remove the HDD (it should be similar to your model laptop)

Toshiba Satellite C55-B5200 Hard Disk Drive Replacement

Here’s how to connect it to another PC so that the data can be retrieved.

Hopefully this will be of some help.

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Charlene Opara will be eternally grateful.
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