So ive never dropped my phone, and the screen just went completely black, ive tried hard resetting it, holding the power button, and charging it. It has an internal battery that i cant take out, and i dont know what else to do about it. This is the 4th time it has happenes and my phone company just orders a new one for me, which is a hassle.
Is this a good question?
Rep: 480
16
2
1
This could be due to a multitude of reasons. Either the battery as disconnected due to the significance of the drop or the screen has become disconnected/damaged to the point of no video output. I would recommend taking the device to an authorized service technician as they will be able to assess the damaged and seek methods of resolving the issue.
Was this answer helpful?
The thing is though i never dropped it, it was in my pocket all day at work and when i pulled it out the screen flicked on and never came back on again
The screen could be damaged due to an unknown factor. As previously stated I would recommend taking the device to a technician to assess the damage and resolve the issue.
Past 24 Hours: 0
Past 7 Days: 0
Past 30 Days: 0
All Time: 37
