No picture only sound on my Vizio E400i-B2 TV
Hi, hoping I’ll get help fixing my problem here!
So, there’s no image, but there is sound, on my model no. E400i-B2 television.
A few things: I’ve tried all the inputs with the same result (sound but no picture); I’ve tried the “flashlight” test, as best I could with my cell phone light, but I couldn’t really tell whether there was movement or not; however, there’s definitely a grey glow to the screen when it’s on; and when the screen’s first turned on the Vizio logo and then a grey bar displaying input/channel/time/aspect ratio etc. momentarily appear.
Also, as I’ve come across this fix a few times on the boards, I want to note that, to my untrained and lacking in a magnifying glass eyes, the pins in the connectors between the power and the LED boards seem solidly soldered on (nothing loose, no cracks visible to me).
Thanks for reading and if I’ve done it right there should be photos of the various boards along with a few misc. related pics attached to this post somehow...
Note: I already tried out Vizio’s troubleshooting steps: unplug TV, press and hold TV power button for 30 seconds, turn TV back on, voila; press and hold remote’s “mute” button for 5 seconds, voila; etc. etc.
Is this a good question?