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Model A1288 / 8, 16, or 32 GB capacity

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Why can't I connect to itunes

The iPod charges and when I plug it into the laptop the screen tells me to plug it into itunes for an update but won't let me connect.

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2 Answers

to help i would need more description!

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Does it charge only when you plug it into the wall?

Or does it charge when its connected to your laptop as well?

What exactly does the prompt that tells you to connect it to itunes say? It could be in recovery mode

Does your computer detect that a new device has been connected?

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