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Explore comprehensive repair and disassembly guides for a wide range of food-cooling appliances. This is your go-to solution for troubleshooting and fixing refrigerators, fridge-freezers, and other cooling units. Whether you're dealing with common issues or looking for step-by-step instructions on specific models, our detailed guides cover everything you need to keep your appliances running efficiently. Perfect for both DIY enthusiasts and professional repair technicians.

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Freezer is cold but not cold enough to freeze

I have a Kenmore elite that the freezer is cold but not freezing. Only part of the coils have frost. Am I low on freon or is it something else.

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2 Answers

Very possible that your low on refrigerant.

I believe Kenmore has a 10 year warranty on the compressor so you should call them first. If your line doesn’t have a service valve to check and/or recharge with refrigerant adding that service valve will void the warranty.

There may also be a very small leak in the system, you can opt to do a Leak Seal

Steps I would take:

1) If Compressor under warranty - Call and have it shipped to you

2) In the mean time. Add a service valve and check refrigerant level - If low - then recharge

3) if issues continues - do a Leak Seal Repair at this point it will be the only way to salvage the unit. A lot of companies wont do that job for you since , sometimes, if the leak seal doesn’t hold you’ll need to replace the unit or continuously recharge.

4) Always check Thermistors make sure they have correct readings .

Hope this helps!

Gino

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Cause 1

Condenser Coils are Dirty

If the condenser coils are located within the freezer walls, the coils do not require cleaning. However, if the condenser coils can be readily accessed from behind or under the unit, you should clean them every 6-12 months. If the condenser coils are dirty, they won’t be able to dissipate heat effectively, greatly reducing the cooling capacity of the freezer. If the condenser coils are dirty or have not been cleaned in a while, clean them.

Cause 2

Evaporator Fan Motor

The evaporator fan motor draws air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan motor is not working, the freezer will not cool. On most refrigerators, the fan motor will not run when the door is open. To check the evaporator fan motor, open the freezer door and then manually activate the freezer door switch. If the door switch is activated, but the evaporator fan motor won’t run, replace the evaporator fan motor.

Cause 3

Start Relay

The start relay provides power to the compressor. If the start relay isn’t working properly, the compressor may run intermittently or may not run at all. If the compressor won’t run, the freezer will not cool. To determine if the start relay is defective, unplug the freezer and remove the start relay from the compressor. Use a multimeter to test the start relay for continuity between the start and run terminals. If the start relay does not have continuity, or if it smells burnt, replace it.



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