My device overheated and now my touchscreen wont work when I open any
Hi everyone. I’ve had my G6 for about 7 months. The other night I slept on it and It overheated. Once it cooled down the screen went back to functioning. Today I thought the touchscreen was broken, but it’s not. I can open up any application on my phone but when the application is open it doesn’t respond. I don't want to do a hard reset because I doubt it’s a software issue. Any help is appreciated. Like I said, the main screen lock screen works. I can click on and open any application and switch to the different pages on my main page. Yeah, so I’m brining it into to get it fixed if no one has an idea how to fix it externally.
Also I might add that some gaming applications actually work once open. It seems to be the ones with a scrollbar that actually break. It’s strange, maybe I should try a hard reset. But the last thing I want is to loose everything on my phone. If you guys recommend a hard reset or factory reset, please provide a way to save all my data. (mainly my notes and accounts) so I don't have to log in 500 things again. Yeah as said the games actually play for a bit but when I bring the top scrollbar down it freezes on that till I lock and unlock and press the home-screen circle
Is this a good question?