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Asus ZenFone 2 (ZE551ML) is an Android smartphone manufactured by ASUS released March 2015.

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Why my phone doesnt have the wipe data/ factory reset option?

i do not have the email i signed in with anymore and i do not remember the lock pin code when i try to do a factory reset it does not give me that option and i do not know what else to do can someone please help me with this?

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You can reset the phone by accessing the recovery menu. Use this article to see how you can do that.

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Joan Rolle will be eternally grateful.
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