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Second generation of iPhone. Model A1241 / 8 or 16 GB capacity / black or white plastic back. Repair is more straightforward than the first iPhone. requires screwdrivers, prying, and suction tools.

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Why is my iPhone on mute every time I place a call?

Stepped on the front of the iphone, cracked screen/ digitizer. Phone still received calls and could hear callers perfectly, though they could not hear me at all. I replaced both screen and digitizer and every function on the phone works perfectly with the exception of the lingering problem of callers not being able to hear me. Now that I can see my screen it appears that when I either make or receive a call my phone is muting the call from the instant that the call connects. The mute button on the screen is always pressed (has the line through it). If i make a call and hold the phone away from my face the prox. sensor seems to be working OK as the screen stays lit, if i move the phone to my face screen goes dark. If I touch the mute button in an attempt to disengage mute the screen goes black. I know its not software as I reset everything updated to 4.2.1 and no luck, went back to 3.13, no luck. Back to 4.2.1 and no luck. Any help would be greatly appreciated. I have searched for days on every board and forum I can find and have found nothing. Thanks in advance.

Answered! View the answer I have this problem too

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do you have sounds when you touch keys? i'd take a look at the headphone jack.. it may have been damaged and is tricking your phone to think the headphones are connected hence the mute. have a look in the jack and see if there is any lint/dust and remove it, also try cleaning the port with a q-tip. you may find that when you trod on the phone you have pushed the mute switch out of it's groove. if all else fails open the phone and take a look at that part. let us know how you get on.

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So when i place a call the mute key is active like I mentioed. I can push the speaker button and the call will go to speaker and I can hear the caller but mute is still pressed. When I press the keypad icon while on a call the keypad goes black instantly and stays muted. Motherboard? If so I dont mind repairing it myself, but is cost and labor worth it?

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if it is just that the mute switch is out of it's groove then the cost is nil, I'd look at that first

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i foud my head set splurged it in and that mick, works still showes mute on screen?, but work, thy hear me

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Jerry will be eternally grateful.
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