Fix Your Stuff Community Store

Everything you need to repair your iPhone yourself! From the newest iPhone 15 lineup, all the way back to the original iPhone 2G released in 2007, iFixit has free repair guides and disassembly information for every single iPhone, as well as the best replacement parts, tools, and tips in the galaxy.

36454 Questions View all
Question Closed

Options

New screen, dead zone and no sound.

So last week I dropped and shattered my Iphone 3GS front glass so opposed to paying Apple the 200 I ordered a new front glass and replaced it myself, after doing so I have a dead zone across the 7,8, and 9 when i go to use the unlock code and the entire bottom row of my keyboard. also when i receive a call there is no sound from the ear piece and i have to put it on speaker.

Does this sound like a faulty screen or my like something else?

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 0
4 Comments

if you turn the iphone do the 7,8,9 still work or is this fault there no matter which way the phone is oriented? the lack of sound suggests you also damaged the speaker on the bottom of the dock connector, but this isn't the reason for the dead zone on the touchscreen necessarily... unless it's a software fault. try a hard reset or if you've backed up your phone recently try a dfu to see if that will fix all your problems

by

oops, got the earpiece and speaker mixed up! brad is right on this..

by

Opps, forgot to mention, if this is a 3GS iPhone, make sure the iPhone is OFF before taking it apart. Make sure you don't accidently turn it on before reassembling either.

by

No matter which way the phone is oriented the "dead zone" still exists but over the past few days I have noticed that on occasion as i text that i can hit letters in the dead zone, but they will only work once and then its dead again. i can get around the dead spot by turning the phone sideways and then only the letter "o" falls in the dead spot

by

Add a comment

5 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

The screen areas of no response could be bad digitizer or Flex #2 is not attached to Logic Board properly. No sound from ear piece is a Flex #3 problem. First thing I would do is carefully open iPhone and reset Flex #3 properly, reset Flex #2 properly, and of course reset Flex #1 as a matter of working on the other two. If this does not fix them both, then regarding no screen response, you need a new 3GS digitizer. Regarding no sound from ear piece, you either need to replace Flex Cable #3 with a working one, or you damaged the Logic Board Connector #3.

Was this answer helpful?

Yes No
Score 0
Add a comment
Most Helpful Answer

Options

I have the same problem, I replaced the screen (including digitizer and touch) and I still have the same dead spot. Even with a completely new screen!

Was this answer helpful?

Yes No
Score 1
Add a comment

Options

No matter which way the phone is oriented the "dead zone" still exists but over the past few days I have noticed that on occasion as i text that i can hit letters in the dead zone, but they will only work once and then its dead again. i can get around the dead spot by turning the phone sideways and then only the letter "o" falls in the dead spot.

Was this answer helpful?

Yes No
Score 0

1 Comment:

I think it's a bad digitiser, if the dead zone had changed or only existed when texting/using numbers it may have been a software fault. Send it back.

by

Add a comment

Options

I concur, dead spot developed across first line of keyboard in the portrait orientation. Later on discovered same line on keyboard sometimes has multiple false reads when finger hovers over.

Replaced entire screen assembly and removed case, plus hard reset, restore, etc.

Same dead line and ghost typing behavior with new screen. Locking the phone and re-unlocking seems to temporarily restore the dead spot for random amounts of time, but sometimes has no effect.

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

Sounds like a faulty screen and like you may have damaged the ear speaker or not connected the number 3 cable properly. First thing is to check all the connections. If the problems persist, then try and get a refund or order a quality iPhone 3GS digitizer

Was this answer helpful?

Yes No
Score -1

1 Comment:

This is spam - Checked spam/delete

by

Add a comment
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 6,979