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Repair information for the Garmin Vivoactive HR smartwatch. Released in February of 2016. Model number: 010-01605-03.

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Won't respond or charge

My watch was on low. attery amdnstopped responding, time is stuck at 5:09, non of the buttons work, I cant turn it off. The screen lights up when I press button but won't turn off. When plus into charger nothing happens. Please help:)

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push the two buttons at the same time about 15 second.

The screen will light up again & will back to normal work.

Good luck.

Adisorn T

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2 Answers

Try removing the battery for 30 sec and replacing the battery. This should reset your watch.

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Plug into the charging cable and power source, then hold power button for 5 seconds. This will enter forced test mode. Scroll through the screens and check your device statistics.

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Gina marie will be eternally grateful.
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