Skip to main content

The Nintendo Switch is a handheld game console that can be played on the TV via a docking station, or on the go. Released March 3rd, 2017.

464 Questions View all

Fixing the Nintendo Switch Dock (no signal/LED blinking)

Hi,

My Nintendo Switch is just over a year old now and out of warranty, and I'm having issues with my Nintendo-licenced dock. Basically, when I insert my Switch, the device charges and outputs a signal normally for a few seconds, then all power drops and the LED starts blinking on the dock.

I can charge my device by plugging it directly in the USB-C power brick.

As Nintendo recommends, I tried unplugging both the power and HDMI cables, waiting a few minutes, inserting the power cable back, then the HDMI cable, then the Switch, and while this solution worked last week when the issue first appeared, it no longer works now.

Here in Canada, Nintendo charges $100 + $10 shipping + tax for setting up a repair, or $75 + 7$ shipping + tax for a refurbished dock. If possible, I'd prefer reparing the dock myself.

Do you know what causes this issue and how to fix it?

Thanks!

Update (07/24/2018)

Just a quick update: my issue has shifted to something similar to this: Nintendo Switch not charging, USB-C port, BQ24193 or M92T36 chip?

I have replaced the Switch dock with another official dock, but I have not replaced the AC adapter. With this new official dock, I still get the blinking LED/no charging/no HDMI output issue. I can however charge my console by plugging it directly in the AC adapter.

This shows that the dock itself cannot be at fault, since the issue persists with another official dock. Two possible culprits remain: the AC adapter or the Switch itself. I will try to get my hands on another AC adapter and see if the issue is resolved.

Answered! View the answer I have this problem too

Is this a good question?

Score 2

Comments:

I bought an Insignia dock (AFAIK, the only dock that doesn't brick the console) as a replacement, and it works perfectly, which shows that the problem lies with the official dock. But even though the Insignia dock works, I would like to repair the official dock if possible.

by

and, then again it may not be the dock after all.....

i had to do a factory reset on my tv and all is fine, hope this helps

cheers!

by

What work for me was holding the power button for 15 seconds then try turning it back on after 1 minute. This forces the switch to turn off since his basically on sleep mode

by

Thank you optimusxcrime Darkside! I struggled with this for an hour this morning before finding this thread. Doing a factory reset on my TV never would have occurred to me but it did indeed fix this problem for me. Thank you!!!

by

QUESTION!, has anyone had this problem where your switch CHARGES on the dock.. but does not project anything on the TV. BUT after testing another dock and nintendo switch.. Its clearly something specific to the switch, has anyone had experience with this?

by

Show 4 more comments

Add a comment

12 Answers

Chosen Solution

It turns out that neither the dock nor the AC adapter were faulty, since they both worked fine with another Switch. My original Switch had a faulty USB-C port, which wouldn't connect properly to the cable unless I would wiggle the cable around, hoping for the connection to be made.

Was this answer helpful?

Score 1

Comments:

Had the same problem I fixed it by flipping the USB type c in the dock over

by

Thank you DracoXDragon. I just fixed mine by following your advice.

by

Where can i find instructions on how to do this?

by

Add a comment

Hi!

Had the same problem…

Console would charge if connected directly to the charger, but in dock, it would only blink, no charging, no HDMI output.

Stupid as it sounds: carefully cleaning the contacts of both “DC in” as well as the dock connector inside the slot did the trick - suddenly the console would charge again and HDMI out would work again.

Hope that helps other folks with this problem…

Was this answer helpful?

Score 1

Comments:

Little update: I changed both the console and the dock, and the new dock also has problems making a connection to the console. The new console properly charges with the AC Adapter directly plugged in, but I have to wiggle it a bit in the dock for the connection to be made. Definitely some quality assurance issues with the dock and the USB connector...

by

Did you fix the issue?

by

Add a comment

My dock ain’t charging and projecting on my TV, I tried to play on Thursday and ain’t working. I unplugged both cables as Nintendo suggests and nothing. Also I tried charging directly from the Type C cable from different power cores of the house and nothing. What can I do?

Was this answer helpful?

Score 0
Add a comment

I'm having sort of the same issue it's like the dock has just died, then I unplug the dock and plug it back in the the green LED light blinks then it's never to be seen again haha when I put the switch into the dock it then blinks again then nothing. I'm not sure if it's and dock or an adapter problem

Was this answer helpful?

Score 0

Comments:

Update I fixed it, I held the power button in for around 15 to 20 seconds while it was in the dock I read that in this thread so thank you to the dude that added it in

by

So did you leave everything plugged in while your dock was blinking?

by

Add a comment

I’m having a similar issue right now, where my dock’s LED blinks once and goes out however my Switch is still being charged. No input registered by my tv. So I’m not sure where the problem is.

Was this answer helpful?

Score 0
Add a comment

Same here. Exact same problem. Went to my brothers house and tested the dock. The dock does not work. Tested the switch in his dock did not work.

Was this answer helpful?

Score 0

Comments:

I think that you, The Demon Cat and I all had the same problem. I'm pretty sure that the issue is caused by the console's USB-C socket, that over time can become loose or otherwise damaged. The console then cannot connect to the dock or even to the AC adapter.

A replacement socket seems to cost around $6 on eBay, but judging from YouTube videos, this doesn't look like an easy repair.

by

Hi I’m having the same problem. I tried my brother dock and it still wouldn’t connect to the tv, but it charges while on the dock. Did anyone resolve this issue?

by

God I miss the days of Nintendo's $@$* being IRL Vibranium. ugh.

by

Add a comment

Hi guys, just wanted to add my 2 cents, I had the exact same issue, nothing would charge, not when plugged in directly or via the dock.

The green light would go on and then off again shortly after. I saw a mention in an above comment that worked for me…

Put the switch in the dock, press and hold the power button for like 20 seconds, and then it started to work again!

Was this answer helpful?

Score 0

Comments:

I replaced the socket in mine. Didn't fix it

by

Add a comment

Yes, the problem lies in the USB-C socket innthe console. At least when the dock is ok, and the console won’t show up on TVs on other docks too. Then it is one or more of the 12 small underpins of the socket that is not properly connected to the motherboard, or pins in the socket are broken. New, properly connected port is the solution, or switching the port around in the dock.

Was this answer helpful?

Score 0
Add a comment

Hi! I finnally got the answer to this dumb problem. As crazy as this may sound, your Dock connection probably is loose. The same issue happened to my dock last week and I fixed it by applying pressure to the dock and getting it firm. Usually when you clean it or move the dock too much the connector will start to move and therefore it will cause contact problems.

Was this answer helpful?

Score 0
Add a comment

Same issue but after a power outage. Turns out the power adapter was shot and the ports needed cleaned.

Was this answer helpful?

Score 0
Add a comment

So the problem still persists, tried every solution I can find in the comments.
tried on multiple tvs

master reset console

new dock and cables

hold power button 20 seconds while in dock

NOTHING

Switch works fine by itself and charges fine, green light flashes on both docks on different TVs. Other switches work fine in both.

Was this answer helpful?

Score 0
Add a comment

I tried almost everything and even got to the point where I was looking for the receipt to return it. Finally, I saw a video that suggested I turn down the resolution on the switch’s TV settings. Id already turned it down to 720p but nothing was showing. I turned it down to 480p and now I have picture and sound.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Louis will be eternally grateful.
View Statistics:

Past 24 Hours: 61

Past 7 Days: 405

Past 30 Days: 1,771

All Time: 105,661