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4-inch iPhone released in March 2016 with similar hardware specifications to the 6S. Available in Silver, Space Grey, Gold, or Rose Gold with 16/32/64/128 GB storage options. Model: A1662 and A1723

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itunes error -1 stuck on itunes logo

to start, I am a phone repair store, and a customer brought mt a 5se stuck on itunes logo. its never been opened and shows no sign on moisture. the only info i have is when they tried to update it failed and got stuck on itunes logo. i havent seen error -1 on a se yet but i know on newer models its a base band issue usually. im just wondering if anyone has had this problem on a 5se and if so did you find a solution? right now im thinking its either baseband, bb pmu, or tristar.

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Have you tried restoring phone via itunes and 3utools?

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yes both had the same result. on 3u tools it fails at 80% with error -1 as well

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It's either baseband or BB pmu like you said.

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