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Repair information and support for the Acer Aspire E15 laptop, released from Acer in 2015. Model number: E5-575-33BM.

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Why is my screen not working

Why is my screen black even though I can see the white arrow?

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Hi,

What OS is installed in the laptop?

Can you start the laptop in safe mode to check if the screen works OK?

Connect an external monitor to the laptop and check what its' display is like.

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1 Answer

Hey! comillawallace

So there is 2 things that you need to cover

either

*the ribbon cable from the display got loose

*or a defective LCD

I hope it works for you!

Sincerly,

Zander

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