Skip to main content

Released November 4, 2017. Model A1865, A1901. Available as GSM or CDMA / 64 or 256 GB / Silver or Space Gray. (Pronounced the same as "iPhone 10.")

257 Questions View all

Setup face id later

Hello my iphone x face id is not working its showing setup later

This issue i m facing from last 1 week

Last time i was used it in pool and after 5 hour it works fine when i check it in morning it was not working

Is it possible to replace it with new one?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

iPhone Battery Fix Kits

Only $29.99

Buy Now

iPhone Battery Fix Kits

Only $29.99

Buy Now

1 Answer

Chosen Solution

Your iPhone X was in the pool? The X is water resistant, not water proof. Any issues you are seeing now are almost certainly related to water infiltration. What's more, FaceID is coded-locked to the phone so it is not repairable. Apple could do it but they won't touch a water damaged phone.

At this point, you either replace the phone (do a backup while you can) with Apple or have it decontaminated by a shop that specializes in this and hope that there aren't any long-term issues that crop up. If you want to try to cleanup the phone yourself, see my canswer to this question (Water damage repair cost or fix).

Was this answer helpful?

Score 3


So i hve to use it now without face id ? Apple store also rejected it


Unfortunately, yes. I would still be concerned about latent issues.


Add a comment

Add your answer

Khan will be eternally grateful.
View Statistics:

Past 24 Hours: 7

Past 7 Days: 55

Past 30 Days: 193

All Time: 774