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Released November 4, 2017. Model A1865, A1901. Available as GSM or CDMA / 64 or 256 GB / Silver or Space Gray. (Pronounced the same as "iPhone 10.")

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Setup face id later

Hello my iphone x face id is not working its showing setup later

This issue i m facing from last 1 week

Last time i was used it in pool and after 5 hour it works fine when i check it in morning it was not working

Is it possible to replace it with new one?

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1 Answer

Chosen Solution

Your iPhone X was in the pool? The X is water resistant, not water proof. Any issues you are seeing now are almost certainly related to water infiltration. What's more, FaceID is coded-locked to the phone so it is not repairable. Apple could do it but they won't touch a water damaged phone.

At this point, you either replace the phone (do a backup while you can) with Apple or have it decontaminated by a shop that specializes in this and hope that there aren't any long-term issues that crop up. If you want to try to cleanup the phone yourself, see my canswer to this question (Water damage repair cost or fix).

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So i hve to use it now without face id ? Apple store also rejected it

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Unfortunately, yes. I would still be concerned about latent issues.

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