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The Moto G4 Play (model number XT1609) was released in May 2016. It has an Android 6.0.1, marshmallow operating system and 2 GB of RAM. It includes an 8 MP rear camera, a 5 MP front camera, and a 5-inch screen with a 1280 x 720 resolution.

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I updated to nougat then my touchscreen stopped working,?

HI all

when i updated my 4g play to nougat then the touchscreen stopped working .. it tried hard resetting and everything on the book i even disconnected the screen cables and reconnected them .. did not work .. .. the screen was working very good with no problems..

i have replaced it months ago and this one has a small crack a near the speaker . but what is the relation between updating the software and the screen anyway .

Thank you everyone

Answer this question I have this problem too

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Same thing happened to me .. after upgrade to nougat my touch screen wasn't normal and today 10 days after touch screen is unresponsive!


did you do anything ? its still the same ?


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1 Answer

Could your screen be a new screen which was repaired sometimes?

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yes my screen is new i replaced it months ago and working fine .. besides i saw someone on the internet had the same issue and his phone is brand new


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Amin Elamry will be eternally grateful.
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