Xbox turns off while playing games
I have an xbox one with a ortz 3rd party power supply. It works well with Netflix and YouTube, but if I play a game such as gta5 or fortnite, the xbox has a tendency to just shut completely off instantly in the menus or even in the middle of a game. When it turns off, the power supply light turns red and stays red. Anybody got any ideas?
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9 Comments
I have the same issue, but I replaced my fan with a new oem fan and replaced the power brick with a new oem power brick. Still shuts off under load but idling at home screen it doesn’t.
by Brian richmond
Did you resolve your problem in the end? I have the relative same problem. Console and brick just cut out mid game. 5 minutes top. Then I have to mess about trying to get the bricks light back on!
by thorpy76
I've had the very same issue with my xbox, I also thought it was the power supply and I changed the psu and it still bombed out under games load. I then rigged up my xbox to a 600w pc psu that pushes 25a on the 12v rail and still it crashed under game load, after alot of stripping down and testing i quickly learnt the issue was indeed the thermal paste on the chip. The OG thermal pastes application was so poor, it was caked all around the outside and minimal paste on the chip itself, after cleaning it all up and rethermal pasting.... it's working 100% and I'm still using the 600w pc psu as my main power supply the OG Xbox power brick is junk.
by Reevestastic
Have the same problem would getting a new system work cause this is crazy
by Azori & Mommy's World
I'm in a similar boat but with my Xbox One X, it shuts down after i load a game up, once i start the match in lobby it will shut down but i can watch videos on youtube all day. I replaced the thermal grease and power cable and had the power supply and everything else tested with no results or answers. I also removed all dust. i have been hearing and reading it could be a Hardware/Software issue on Microsoft end. I can't play any games. Also were any of you on YouTube before they noticed this issue.
by Kevin Cleland
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