Whirlpool top loader won’t start

Hi my washer finished it’s load, no problem. Put a new load in pressed the on/off dial button turned dial to programme required, pulled dial out and nothing, my machine will not do anything. Have checked the fuse in the plug. Repairman says drum is stuck and it needs a new gear/clutch but I have not had any noise or problem with spinning and how would that stop it filling with water?

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