Skip to main content

Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

1166 Questions View all

Home button works on login but not after

This is the first time I've come across this problem after repairing many iPhone 7s.

When the phone is locked you click on the home button and get taptic feedback. The touch ID works and you get access to the phone.

When the phone is unlocked the home button stops working. No taptic feedback at all.

The fact that it works when its unlocked means its not broken.

Has anyone else come across this problem.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

iPhone Battery Fix Kits

Only $29.99

Buy Now

iPhone Battery Fix Kits

Only $29.99

Buy Now

1 Answer

Chosen Solution

I wonder if the taptic feedback you are getting when you unlock the phone is more related to successfully registering TouchID than to recognizing the "click" action. For example, if you could delete the stored fingerprints, the button may not recognize your finger push at all when locked. Clearly the button doesn't register your clicks afterwards.

This scenario happens when the IC (Turtle / U10) on the Home Button flex gets damaged. This is a common occurence (relatively speaking) when the button flex is transferred over to a new screen. The solder balls underneath the IC can crack and cause connection issues. This can be repaired via a micro-soldering repair.

Was this answer helpful?

Score 2


The plot thickens. I asked the user to update me throughout the weekend. After charging the phone for 30 minutes the home button started working again and then several hours later he reported that it stopped working again.


This still points to a potential U10 issue on the HB flex.


Add a comment

Add your answer

Alexander will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 45