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The Astro Mixamp is a midrange audio mixer and headphone amplifier designed for gamers to enhance their gaming experiences in different environments

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Optical outlet broken, how to repair?

The Optical outlet in the Mix amp has broken and when I attempt to plug the cord in from the PS4 into that, it will not sit flush, therefore will not work. It seems the plastic ring inside the device is broken (from my abuse) and will not work.

This is a Gen 1 Mix amp. I just need to know who can or how can I repair this?

Thanks

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I think my optical port on the mixamp is broken as well, I get no sound at all.

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The outlet part needs to be replaced. If you can get a photo of that part while the unit is opened, I may be able to locate on for you. This should be a straight forward replacement of the part.

Dan

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@abrsvc Here are two picture of the optical port. These seem to clip on. Can you help me out?

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jeffhart24 will be eternally grateful.
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