Model A1213 / 8, 16, or 32 GB capacity

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itunes and iPod syncing .

my ipod is having a problem with hooking up to itunes when ever i plug it in to my computer my homescreen still wont pop up it says cant connect to itunes it is locked with a password type it in and try again i cannot put in my passcode because of the itunes and ipod cord appering on the ipod screen which wont come off even if i restart it or put it in DFU mode and turn it back on . please help

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stephen, when did this start? Did anything happen to the iPod prior to that? Did you ever use a passcode on the iPod?

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stephen, without knowing all the details about what happened to your iPod that it is doing this you can try to make sure you're USB is unplugged. When you get to the screen with the itunes symbol and the USB arrow, hold down the home and sleep button until the screen goes black, at this point, keep holding for another 10 or 15 seconds. Your screen should now appear black, just like if your iPod was off. Now connect your iPod to the computer and itunes should show the message "itunes has just discovered an ipod in recovery mode" follow the restore process with itunes. Just remember that if this works you might lose your information unless you backed it up on the same computer. Good Luck and let us know what is happening so that we can try to assist you if needed.

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Try a hard reset, hold power and home buttons together for 20 seconds.

then try plugging into itunes again.

Update

are you connecting with a dock? if so remove dock and just use usb cable only.

But are you just using the usb cable? or hare you using a dock?

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the ipod cord and itunes symbol keeps coming up . any other advise ?

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yea im using a desktop with the latest verision of itunes .

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stephen will be eternally grateful.
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