Can someone please expain whats going on with my Samsung Note Edge
Idk what's going on with my Samung Note Edge so I'm posting in this forum with hopes of reasonable opinion so I can fix it.
So since I've bought the phone, sometimes when the phone sleeps due to inactivity I can't bring the screen up by pressing the power button or home button. The blue LED light flashes but screen stays black. Sometimes it takes several presses of the buttons to get the screen on but most times it doesn't come on. So at first I would take out the battery and put it back in and press the power button, and then nothing would happen, no boot. Put it on a charger, no red LED light or boot. It sat for 28 hours before I randomly pressed the power button and it booted up. Stayed on a few afters and then did the same thing. Did some research and found out if I remove the battery and put it in the freezer for a couple of minutes it would boot up. I did it and it works everytime, but as soon as I'm done charging completely from a low battery and unplug it, and the screen blacks out, I have to do the "freezer method". I know it can harm the phone but right now it's the only option I have. Anywho, can anybody explain why this is happening and why the freezer trick only boots the phone from that state ? I'm going to attach 2 video links I shot of the issue as a reference.
Is this a good question?