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4-inch iPhone released in March 2016 with similar hardware specifications to the 6S. Available in Silver, Space Grey, Gold, or Rose Gold with 16/32/64/128 GB storage options. Model: A1662 and A1723

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Refurbished phone battery drops and restarts, but when turned on full?

Hey,

I bought a refurbished iPhone SE a few months ago. Since then I have had a problem. According to Apple Settings, the battery health is 92% (healthy). The phone, however, when I am using it the screen will go very dark, and then turn off. The battery before it turns of is always high. When the home button or power is pressed it says that the battery is gone. But, as soon as I plug it in it turns on, with my battery being higher than it was before it turned off??

This happens in cycles, lasting a day or two, and has only happened 3 or 4 times over the last 2 months. The battery has also been calibrated.

Any thoughts on the issue? The phone is still under warranty but If I tell them with no proof I imagine they may not believe me.

Any ideas on what it could be, or what is the fault?

Answered! View the answer I have this problem too

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Chosen Solution

Battery is faulty, not supposed to shut down / show low battery at a high percentage.

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Alexander Thomas will be eternally grateful.
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