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Microsoft's third-generation Xbox game console, released November 22, 2013.

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Xbox One not powering on (power supply works)

My Xbox was running when the power supply to my house was turned off. It has not turned on since.

I have run the power supply checks and that is working. The power supply remains a solid orange light and stays like this when I turn on the Xbox..

When I press the power button on the Xbox some times it makes a faint noise similar to the normal turning on noise other times it makes no noise. The power light never turns on.

I've tried the following:

As said above the power supply checks suggest by Xbox (at the end it said requires service)

Holding the power button for more that 20 seconds.

Plugging it into a different tv and a different power outlet.

None have created any differences.

My Xbox one is also a day one addition if that makes a difference.

Please Help.

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1 Answer

The power supply is in fact broken, you should replace it.

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Zak Exler will be eternally grateful.
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