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Sony Xperia XZ released at Oct, 2016. Repair guides for the Android smartphone.

21 Questions View all

Earphones output only right side. Works if I slightly pull out plug.

Hi

I've had this phone for almost a year. I use earphones a lot, audiobooks, podcasts and whatnot. Recently, when I first plug in the earphones, only the right side works. I can't hear anything in the left side. I thought it's the earphones but even with new ones it's the same. But if I pull on the plug slightly and rotate it just a bit, it works. I suspect I need to bend the pins outward a bit but don't know how to do that. If I take the phone apart can I reach the inside of the plug? Any other suggestions?

Any help appreciated,

Thanks

Answer this question I have this problem too

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1 Answer

I had the same issue, using a paperclip I discovered the bottom of the port had a buildup of debris. Try having a dig.

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Naim Abu Darwish will be eternally grateful.
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