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Why is my laptop freezeng while charging

So, I recently bought a new Asus laptop .

In the first 3 days it worked fine, all the games I played(on steam) worked perfectly, but on the 4 day when I plug my charger the game run just for about 4 min then freezes. This happens just when charging,and this would not be a big problem if I would have the same performance on the battery.

Anyone had the same problem?

Answer this question I have this problem too

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2 Answers

Just bought same model of laptop a week ago, I seem to have the same issue you describe. Going to test tomorrow to see if it happens without the charger. If so, Ill try to update the drivers, and if that doesn't work Ill probably just return it.

Edit: What does your freezeup look like? Mine just goes to a grayish screen and nothing can be done until the laptop is shut off.

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Mine too. My Asus laptop freezeup after i plug in the charger while Im researching on google. The shut down button it ddint work. All keyboards and mouse are not workin at all. gdh, I cant remove the battery coz its internal battery . Help me god. Hope will working again or maybe next time it wont happen again.

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Andrei will be eternally grateful.
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