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16.4" desktop replacement laptop with an Intel Core i7 CPU and 6 GB RAM.

2 Questions View all

My Laptop won't charge the Battery nor Boot on it without AC adapter

Hello everyone, Hope you're doing great.

My problem is a little bit unusual (i guess)

My laptop won't boot on a perfectly working battery, and also won't charge it.

When i start my laptop on the AC adapter and connect (or the battery is already connected) the windows icone of the battery shows that my Laptop is on battery only (which is not)

This is a capture of my desktop (note that my Laptop is plugged with its AC adapter)

Block Image

This is confusing , i tried many things to fix this problem (i changed the power port, and tested the battery and AC adapter) one thing i didn't try is a solution related to the Charging Circuit due to the lack of experience with circuits and also because they told me it may put an end to your and your Laptop's misery .

Please i just need an explanation to what's wrong, even if it's not fixable.

Thank you and peace upon you.

Answer this question I have this problem too

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you have a charging circuit issue.....the chip which switch between the adapter and the battery... It's some component around this chip or the chip itself who is the problem.


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Hello, I have same laptop since 5 years ago and still working fine after RAM, wi-fi and SSD upgrade, had the same intermitent problem twice. I solved it replacing the charging DC Power jack (was loose, buy not fully broken).

Later when upgraded to Windows 10 sometimes it did not charged the battery. I discovered in this case the reason was that not all devices got the proper drivers installed.

Get the chipset drivers installed:

Intel 5 Series/3400 Series Chipset Family (get the latest Intel drivers here:

Get all the device drivers updated, somehow if not all the devices are correctly installed in the Computer Manager (right click on “this PC” icon on windows explorer), the battery have a exclamation icon, and it won’t charge or have problems detecting the battery itself.

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Darewolf will be eternally grateful.
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