Photive 55 speaker will not connect to my iMac?

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iMac Intel 21.5" EMC 2544

Model A1418 / Late 2012 / 2.7 & 2.9 GHz Core i5 or 3.1 GHz Core i7 Processor

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Where is your speaker is it near your system? Do you see it listed within the Bluetooth menu?

Where is your speaker is it near your system? Do you see it listed within the Bluetooth menu? — Dan

Dan @danj Rep: 478.9k Self employed contract worker 35 329 970 · Answer 1 · 2018-05-05T14:48:27-07:00

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Rep: 478.9k

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Here is a good troubleshooting guide: Photive Hydra Troubleshooting see if it helps.

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The speaker shows up in the list of Blue tooth devices. When I click on the connect button it stops with an error "Cannot connect to this device."

Have you tried a phone or tablet to see if they work?