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An Android smartphone produced by Samsung Electronics introduced on December 2nd, 2015.

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Can't open photos that were saved at new SD

The photos that were saved at new SD card (SanDisk) don't open. Have grey background and "!" . Their size is enough, for example 8-12 mb, but resolution is -1×-1. How to fix it?

Try to open files at laptop, use some repair programs, but it doesn't work too.

And cash files of gallery and camera were cleaned too

Answer this question I have this problem too

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The microSD card may be faulty.

One good thing to try is while the microSD card is inserted into the phone try copying a picture from the computer to the phone's microSD card.

Plug in the phone to the computer, allow computer connection. Then on your computer navigate to card (not phone).

Then go to DCIM folder, then camera, copy a picture to there and see if it copies fine.

When it is done copying try accessing the same picture via the phone.

If you can't access the picture that was copied from computer to the phone's memory card via the phone then I would say the microSD card may be faulty.

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