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Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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Replaced Damaged screen and Phone says DISABLED

Hello, I had a smashed screen and I took it to a reputable repair guy and he replaced the screen and the phone says " DISABLED Connect to ITunes." I plug it up and it says Cannot connect to Itunes because of unknown error.

Was not backed up!!! Im in dire need to get my pictures saved! I don't want to Reset phone in the potential fixing process.

I know after I smashed my phone it sounded like it was pushing buttons so it probably disabled because of all the "ghosting" button pushing. (repair guy language)

Any help would be SO GREAT.

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Have you ever syncd it to a specific computer? If so plug it into that computer and back it up, if you have never done that then I think you are out of luck.

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ashleyb125 will be eternally grateful.
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