Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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Microphone not working on iPhone 7. (Phone Calling and Siri)

So I have an iPhone 7, and it has never given me doubts until a few days ago.

Here's the story:

I rely on Siri a lot, asking questions like "What games are being played in the NBA tonight", and "Call (Person's name.) Just recently, when I open up Siri it does't let me talk or seem like it hears me. When I used to open Siri, at the bottom of my screen I would see the colorful, wavy line showing when I talk, but now it just shows me a colorful circle, and wont let me click it so it can hear me. I decided it was probably just a bug, and that restarting (holding down power button then turning back on) my phone would work. Now, I have done that multiple times, and it hasn't worked. I decided to just let it be, and I would talk to my dad about it that night.

But, later that day when I tried to call someone, I heard the ringing, but when they answered, I couldn't hear them and they couldn't hear me. They got the phone call, but still, we couldn't hear each other. When I told my dad about it later on, we tested the calling thing a few more times, always with the same result. (Happens with Android and Apple)

Upon further examination, I saw that when I called, I noticed that the speaker button was grayed/faded out. It wouldn't let me press speaker phone.

I also was curious if a "Hard Reboot" (holding the sleep button and the volume down button) would work, and all results were the same. Thanks for your time!

-Wilder

Answered! View the answer I have this problem too

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My phone had a similar issue and it was annoying because I couldnt make any calls! Apparenty if you put some pressure near where the chip is located you could temporarily make it work or if you need to call someone immediately you can use headphones or a bluetooth headset according to this article.

http://www.fixstop.com/blog/iphone-7-stu...

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Solved the problem!! Thanks to another post!

Restart your phone at least 5 times and keep testing the microphone or try calling out. It just worked for my wife’s phone so I felt obliged to help everyone else out who has to deal with apples crap.

Initially, we got the same issues as everyone else did and tried every possible fix. The speaker or microphone did not work, it took forever to reboot up.

With this fix, it started working after the fifth restart! $free.99!! Hope it works for anyone!

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8 Answers

Chosen Solution

It sounds as if you have a "Classic" Audio IC issue that will require microsoldering for repair. Look up Iphone 7 audio IC and C-12 jumper on Google and Youtube and you will find a goldmind of videos showing the repair needed for your phone. You can find a reputable Repair shop locally that can perform Microsoldering repairs by googling it or simply search here on Ifixit in the business listings for a repair tech that can perform a "No Fix/No Fee" mail in repair for you.

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There are also some temp fixes that might be able to help. One suggestion was to use a bluetooth headset for calls.

This article helped me

Fixstop.com/blog/iphone-7-speaker-grayed-out-and-microphone-not-working-solution/

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I just reset my device and my audio microphone is working perfect

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im seeing a lot more of this issue on the iphone 7 and 7 plus im starting to think its a signature issue with them I restored one and started working fine for 5 minutes and the same thing happened. It has some issue with the audio if you have warranty take it to apple and get it swapped out if not contact ipad rehab or sts telecom.

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thanks for the answer. our shop is beginning to see a surge of issues related to this audio IC, as well. courtesy of technician Leon Stacey..

https://youtu.be/yvjqCwrs3OU

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i have same problem, but when i record video from camera and face time(Video and audio) it works. i tried with normal call, call with whatsApp the mic is not working properly, seems like mic is covered something. do you have any idea?

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my iphone 7 which is on 11.4.1 has the greyed out speaker. It has 71 days left on the warranty, and i have an appointment with a certified apple repairer. I am going to try and get repair or replacement

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We’re you able to get a repair or replacement?

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My screen has a small crack in the corner, so they said i would have to pay £159, to get it replaced. I have got the cash together, and am going back on tuesday. They did say that it would be replaced if i pay the £159, so overall i don't think it is too bad.

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Guys we can stop this issue, Apple is at fault.

https://www.change.org/p/apple-tell-appl...

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thanks for the answer

i have same problem I also was curious if a "Hard Reboot" (holding the sleep button and the volume down button) would work, and all results https://audacity.onl/ https://findmyiphone.onl/ https://origin.onl/

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Same exact problem went to apple and they said there gonna charge me 350 to fix it. Then they said they would give me 50 dollars store credit because my camera is scratched in the back :/

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Wilder Hume will be eternally grateful.
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