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This is the Acer Chromebook launched in 2014 and uses the ChromeOS. The model number is CB3-111-C670 .

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How to do power washing

I had to do a powerwash because it was slow and not loading things. After it was done, I did have to sign in google and connect to wi-fi. But if the power wash worked right. would the screen background been wiped off and shouldnt I have to download chrome?? Mine didnt. HowtoI do a complete factory reset?

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Try factory reset instructions provided by google here.

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Deborah will be eternally grateful.
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